Consultations are completed for your own safety, and they cannot be skipped. Our pharmacy has a responsibility to the safety of our patients and will not dispense medication without a valid prescription. The consultation process is there so that we can be confident that a medication will not cause further harm or be likely to cause side effects.
Pharmacy websites that do not follow these processes are not operating within the law. Additionally, impersonating someone else or lying about your condition to obtain a prescription illegally is also an offence punishable by law.
Orders placed outside this time will be dispatched at the next earliest possible time.
We cannot process your order until we can verify your details. You may have entered your details incorrectly accidentally, especially your date of birth. If you have entered your details incorrectly, please scan your passport or driving licence and email it to with your order number in the subject field.
Once you have edited your details, please email us and let us know so we can undertake your ID check again
If our doctor has deemed a certain medication as unsafe for you to use, we strongly recommend you visit the nearest doctor’s surgery or hospital so that they can provide a more suitable treatment.